All posts by Keith Miller

Stop Lab Audit Week Disruption with Automatic Evidence

Most teams don’t struggle to collect temperature data. They struggle to prove control quickly when it matters—during Contract Renewal, Customer Satisfaction & Trust, and Service Level Agreements (SLA). When evidence lives in five places (device portals, screenshots, spreadsheets, email threads, training folders), every incident becomes a coordination storm: That’s the […]

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Chain-of-Custody as a Business Performance KPI: Turning Every Shipment into a Verifiable Operational Asset.

Cold-chain leaders like you already know the conversation that happens when something goes sideways: “Can you prove what happened—where, when, and for how long?” Not a summary. Not a promise. Proof. Because your customers aren’t buying a box or a route. They’re buying confidence—that time, temperature, location, and custody stayed […]

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Improve Lab Network Efficiency With Standardized Specimen Transport

If you manage a lab network—or run the courier routes that feed one—you’ve probably accepted a frustrating reality as “normal”: A small miss in specimen transport turns into a big operational mess later. Not because anyone is careless… but because transport workflows vary by site, shift, and person—and that variability […]

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